PR vs word of mouth Posted Sat Aug 12 20:53:11 BST 2000 by Lisa

This is my first time here, I was put off by the generally negative 'vibe' (for want of a much better word) that references to this site elsewear have had - not saying that the site was bad, just that a lot of what is said is negative. Sorry I'm waffling.I'm probably going to be rehashing ridiculously overtrodden ground with what I'm going to say, but hey I'll say it anyway.

In the open letter to Al, Rich & Stew and the why the corpses are wrong thread I've picked up on the sotcaa opinions regarding word of mouth not being an effective from of publicity. I wouldn't say this is at all true. Last year in Edinburgh I went to see Al Murray purely because of word of mouth reccommendations and I had a great time. This year the same thing happened with Adam Hills. While I'll agree that Adam has been selling out from week one is to do with an early 5* review in the Scotsman it's also because of people talking. I reccommended him to loads of people and while queing to go and see an entirely unrelated show at C two of the ushers were discussing the fact that the one of them had been told he was good, gone to see him, agreed and was telling his fellow usher he ought to go, to which he said he probably would.This may be fairly small scale, but it is a working example and I think that it is highly likely that Adam Hills will continue to sell out and as people going up in week 4 will only see the scotsman review at the guilded balloon his continued success will rely on the continuation of word of mouth publicity.

I may well be talking out of turn and repeating what others have said. I've not had time to read every posting in every thread so I appologise for repetition, but I felt I should add my thoughts.


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Janet on Sun Aug 13 02:47:08 BST 2000:

Lisa, I'm new here too, so we can represent a united front and talk out of turn together.

I think word of mouth is absolutely essential for smaller/new shows. Some friends of mine (from Melbourne) have a very silly, very amusing show at the Gilded Balloon called Life. Get It Up Ya. They sold out last night on what is largely word of mouth.

As a veteran of various fringe festivals over the world I can assure you thatyou are right - word of mouth is as legitimate and effective as regular PR. You don't need a big budget to sell out a show.


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By kinder surprise on Sun Aug 13 15:20:30 BST 2000:

It is official. The mouth is mightier than the pen.


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Peter Ohanraohanrahan on Sun Aug 13 15:24:42 BST 2000:

Could you define "word of mouth" for me?

Given the bland plug message from Janet, I think it must mean PR that you don't have to pay for.


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By kinder surprise on Sun Aug 13 15:43:22 BST 2000:

I wonder if word of mouth can be accused of being 'arrogant'?


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Peter Ohanraohanrahan on Sun Aug 13 15:50:17 BST 2000:

Meow to you too.


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Geri on Sun Aug 13 16:08:39 BST 2000:

If I'm promoting anything I usually find going on holiday with Robbie Williams does the trick.


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Robbie on Sun Aug 13 18:38:57 BST 2000:

And vice versa


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Janet on Mon Aug 14 06:11:01 BST 2000:

"Could you define "word of mouth" for me?"
People talking to other people via their own human mouths. (Peter, I'm perplexed as to what else you think it may mean - do share with the group.)

"Given the bland plug message from Janet, I think it must mean PR that you don't have to pay for. "
Bland? I thought it was more like blatant! I'll make sure I colour it in a bit better next time, just for you.


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Peter Ohanraohanrahan on Mon Aug 14 15:36:01 BST 2000:

>"Could you define "word of mouth" for me?"
>People talking to other people via their own human mouths. (Peter, I'm perplexed as to what else you think it may mean - do share with the group.)

Oh, alright... er, miss.

I meant "What is the difference between word of mouth and PR, as far as you (Janet) are concerned?"

It was a rhetorical question, as there is obviously no difference at all, you plugging machine, you!


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By kinder surprise on Mon Aug 14 15:57:04 BST 2000:

Peter you have a very sexy way with words. Have you never considered a career in word of mouth?


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Peter Ohanraohanrahan on Mon Aug 14 18:46:56 BST 2000:

You couldn't afford me dear!


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Janet on Tue Aug 15 06:18:50 BST 2000:

Just for you my dear Peter...
The way I see it, PR takes in such matters as publicity via media, posters, adverstising, etc. PR incorporates recognised and deliberate forms of promotion, as can be defined in, say, a budget report for a show. It lets people know about a show en masse.

Word of mouth is more one-on-one. Very much "people power". As Lisa reports, it's all about people chatting in a ticket line, overhearing comments in a bar, having a show recommended to them by a friend. IIf you see a poster saying "This show is fantastic!" you won't necessarily race to see it, but if a friend says "This show is fantastic - you've got to see it" then you probably will.
And there, my friend, lays the power of word-o'mouth. Here endeth the lesson.
(There will be a short exam at a later date)


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Peter Ohanraohanrahan on Tue Aug 15 10:35:01 BST 2000:

Ahhh... I see. So when a salesmen knocks on the door and tries to sell you stuff, that's business.

But when your next door neighbour pops round and starts trying to sell you a load of kitchen cleaning products that they're stuck with because they stupidly signed up to a pyramid selling scheme six months ago and their house is full of Jif, that's a deep and fulfilling neighbourly relationship?

Can't you see that the dividing line is as thin as Wogan's hair?


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Janet on Tue Aug 15 15:30:07 BST 2000:

Err, no. Those are both examples of what would be PR.
Plus an excuse to put up a large fence.


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Peter Ohanraohanrahan on Tue Aug 15 19:49:06 BST 2000:

So is it word-of-mouth if the promoting-person doesn't make a profit from the thing they are promoting?


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Janet on Wed Aug 16 06:52:47 BST 2000:

Yeah, if the word of mouth is "this show is shit".


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Peter Ohanraohanrahan on Wed Aug 16 21:14:25 BST 2000:

So I should only really believe people if they think things are shit???


Subject: Re: PR vs word of mouth [ Previous Message ]
Posted By Alan on Wed Aug 16 23:25:42 BST 2000:

>So I should only really believe people if they think things are shit???

Absolutely. For example, if anyone ever tells them what a nice bloke you are, tell them to fuck off immediately. They're only trying to sell you something.


Subject: Life. Get it up Ya. [ Previous Message ]
Posted By Beccy on Thu Aug 17 01:18:18 BST 2000:

Seeing as Janet brought it up, but is slightly biased in her recomendation, can I just say GO AND SEE THIS SHOW. I personally think it is just brilliant, and fortunately as I'm working at that particular venue, I have the pleasure of being able to see it repeatedly. I forced Trevor Lock to see it yesterday. Almost literally, in that I walked him to the queue and wouldn't leave him until he had gone in - there was no escape. I shall find out his thoughts. Though I bet he hated it. Simply becasue that tends to be the response to anything I like.
Janet - what's your surname? Can I mention you to them? Do you know them all?
It's worth seeing just for Scott and Sarah's solo songs. Though it wouldn't be complete without Rick and Edwina. In fact, it's proabably worth going, just for the costumes...


Subject: Life. Get It Up Ya. [ Previous Message ]
Posted By Janet A. McLeod on Thu Aug 17 16:11:16 BST 2000:

Beccy, ask Scott to do his 'junkie' voice for you. ( It's second only to his '14 yo schoolboy' voice.)
Tell him hi from Aunty Janet.

As you're in E'burgh, any thoughts on Perrier nominations for us?


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